| Store Policies Shipping
Click here for more information regarding our shipping policy.
Returns
We want you to be happy with the products you purchase from us. We gladly accept returns for up to 30 days from the date of purchase. For a full refund or store credit, we will require that the item(s) be in its original condition. Items that have been used will be reviewed on a case by case basis. All returns require proof of purchase. If a proof of purchase is not available, we may offer store credit. Buyer is responsible for all shipping fees unless the return is a result of our error. We highly recommend that you return the item via an insured carrier (e.g., FedEx, UPS, DHL) and that you insure the item for its full value. If you would like to make a return or exchange, please call or email us to begin the process.
Warranties
If a product you purchase from us requires warranty service or is defective feel free to contact us and we will be more than happy to help you resolve your warranty issue.
Payment
The security of your payment information is extremely important to us. We use PayPal as our merchant vendor because PayPal automatically encrypts your confidential information in transit from your computer. Once your information reaches PayPal, it resides on a heavily guarded server. Click here for more information about PayPal's security.
Privacy
As a visitor or customer of this website, you may voluntarily disclose personal information. At Lakeline Watersports, we respect your privacy. We will not sell, distribute or lease this information to third parties unless we are required by law or for the purpose of fulfilling orders. For example, your name, address and phone number may need to be shared with the company that is shipping your product. We may periodically send you our newsletter, promotional offers and other information we think might be of interest to you in print and electronic format. From time to time, we may also use your information to contact you for our own market research purposes.
The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites be sure to review the privacy policies posted at those sites. For example, your credit card information is processed through Paypal. Click here for more information about their privacy policy. You should also be aware that if you voluntarily disclose personally identifiable information on our message boards, in chat areas or on our blog, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Lakeline Watersports and this policy.
Lakeline Watersports is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. If you suspect that your child is on any of our mailing lists (electronic or print), please contact us and will promptly remove them from our database.
We may use cookies in order to improve your shopping experience. A cookie is a small data file that websites often store on your computer’s hard drive to recognize you when you return. You can refuse cookies by turning them off in your browser.
Please note: We may make changes to these policies at any time. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. Feel free email us to should you have questions or concerns about our policies. |